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Top 10 Debt Counsellors In Durban

If your debt is higher than your income and you’re struggling to cover monthly living expenses, you’re not alone. As one of the Top 10 Debt Counsellors in Durban, EzDebt helps everyday South Africans stop car or home repossessions, reduce monthly payments, and take back control of their finances. You don’t have to face creditor pressure on your own — we’re here to help you breathe again.
Leave your details below for an urgent callback, and one of our friendly consultants will contact you to guide you through the best debt relief solution.

The True Cost of Living in Durban

Food Costs Are High

Groceries have become a major financial strain for Durban households. Monthly food expenses now range from R2000 to R4000 per person, making it harder for families to stay afloat. Many people are forced to choose between buying food and paying debt. As one of Durban’s leading debt counsellors, EzDebt can restructure your repayments so more of your income goes toward essentials instead of overwhelming debt instalments.

Housing Is Expensive

Whether you rent or pay a bond, Durban housing costs often start from R7000 or more per month. Falling behind puts you at risk of eviction or losing your home. EzDebt’s debt review process can prevent repossession and help you secure affordable monthly instalments that match your income — giving you the stability you deserve.

75% of Income Goes Toward Debt

For many South Africans, up to 75% of their salary goes straight to debt repayment. That leaves barely enough for transport, food, medical costs, or family needs. As one of the Top 10 Debt Counsellors in Durban, EzDebt can legally reduce your monthly instalments and give you the financial breathing room you need to live again.

Petrol Prices Keep Rising

Durban residents feel the pressure of ongoing petrol price increases. Transport costs continue climbing, shrinking disposable income each month. Instead of taking on more loans to cope, EzDebt helps you unlock extra cash safely through structured, responsible debt management.

Why EzDebt Is One of the Top 10 Debt Counsellors in Durban

We’re in Your Corner

At EzDebt, we believe that debt is a circumstance — not a failure. You deserve respect, support, and real solutions. Our friendly and experienced specialists, Ndobo and Zaakirah, are ready to guide you through a confidential, stress-free process that puts your wellbeing first.

Real, Lasting Financial Relief

EzDebt is trusted across Durban for providing powerful debt review solutions that protect your assets and reduce your monthly obligations. You’ll make one affordable payment, and we’ll handle your creditors for you — giving you time and space to rebuild your future.

Stop Creditor Harassment and Take Back Control

End the Constant Calls

If creditor calls and threats are causing daily stress, EzDebt can legally stop all harassment immediately. Once you’re under debt review, creditors may no longer contact you directly — we take over all communication.

Protect Your Home and Car

Our process ensures your assets remain protected from repossession while your payments become manageable and realistic.

Take the first step toward financial freedom. If you’re searching for the Top 10 Debt Counsellors in Durban, EzDebt is ready to help you stop repossessions, reduce payments, and regain control of your life. Contact us today for compassionate, confidential support.

 
 

Frequently Asked Questions

A trained ezDebt consultant will go through the your budget and advise on the optimal affordable amount which is available to pay credit providers. This amount will be determined after the clients living expenses and those of their dependents, have been accounted for.

ezDebt does not recommend that you exclude your home loan from the debt review process. The National Credit Act implemented the inclusion of your home loan in the debt review process, to assist consumers with keeping their homes. The NCA requires that all debt agreements are included in the debt review.

The National Credit Act implemented the inclusion of your home-loan in the debt review process, to assist consumers with keeping their homes. The NCA requires that all debt agreements are included in the debt review. In addition to including your home loan under debt counselling, the following tips should be taken into account and will assist with making sure you are able to pay off your debt in no time.

Reducing interest rates on all current debt repayments, as well as other debt expenses, with the process of debt counselling is a beneficial solution until you have paid off all of your unsecured debts and therefore, it will allow you to go back to your normal home loan repayments.

When under debt counselling it is best to include your home loan as a defined debt repayment on your home loan with being included in the debt review. The debt repayment should either be equal to or approximately 80% of the contractual repayment. This would extend the repayment terms by 20%, making the monthly debt repayment an affordable amount.

Debt counsellors will assess your credit agreements and determine whether you have been a victim of reckless lending. In the event that credit has been recklessly lent to a consumer, a court can be approached in order to declare the debt as reckless and the repayment of that debt will be written off. This will ensure that the client is placed in a better financial position and increase the affordability of their debt.

Debt counsellors will efficiently review your living expenses and financial situation by drawing up an affordable monthly budget and making sure that you have made the maximum amount of your funds available for debt review. This will give credit providers peace of mind, as they will know that a debt counsellor is contributing the consumer’s maximum amount towards settling their debt.

As per the National Credit Act, the credit providers do not have to reduce interest rates. The good news is that many credit providers are willing to reduce interest rates so that a consumer can get out of debt in a reasonable period of time.

As per the National Credit Act (NCA) credit providers do not have to reduce interest rates.

The good news is that many credit providers are willing to reduce interest rates so that a consumer can get out of debt in a reasonable period of time.

If the debt is to be settled in 60 months or under (for unsecured debts such as personal loans, store cards and credit cards) than most credit providers will accept the new payment plan. If the proposed new payment plan is over an excessive period of time, then many creditors will reject the proposal and there will be no reduction in interest rate.

You will remain blacklisted in South Africa as long as the debt is not paid, so it stays there for as long as the debt is owed.

However once the debt is paid in full, then the company that blacklisted you on ITC needs to send a letter to them informing them the debt has been paid & to give permission to remove it.

For the quickest and safest way to remove your blacklisting status in South Africa, enter the debt review process with ezDebt and take your first steps to clearing your name.

No you don’t have to. A formal interview conducted on the ezDebt premises is not required in order to purchase a debt solution. Most debt related processes can be handled over the phone, however, certain documents need to be signed by clients and returned to the debt counsellor.

Signing up for one of ezDebt effective and trustworthy debt solutions is done over the telephone and via email. This ensures that process is conducted as quickly and conveniently as possible, to save you time and money.

ezDebt application process is 100% safe and reliable, as one of ezDebt expert financial consultants will assist you every step of the way. All personal and financial information is kept confidential and the appropriate steps are made by the company to make sure the client is protected.

On a daily basis, ezDebt financial consultants and client services team are available to discuss financial queries and service related topics at any time, thus enabling you to stay on top of your debt situation.

ezDebt also ensures that all employees follow the company values; service excellence, pride, growing people, forward thinking, integrity and accountability in order to conduct business in the most effective and ethical way.

Clients should never make any promises or arrangements with a credit provider without first discussing the matter with ezDebt. This tactic is often used by credit provider staff who are working under commission, or by debt collection firms working on behalf of the credit providers.

Why use a debt review solution

ezDebt can assure you that we offer excellent service. If you are under debt review with us we would have already negotiated with your creditors on an affordable repayment plan.

To date, ezDebt has helped more than thousands of clients and are currently achieving a 90+% success rate.

If a credit provider or debt collector contacts you, the best option would be to contact ezDebt straight away and we will advise you on the best debt solution for your needs.

Never make any arrangements with a credit provider without discussing it with us first, as this can have a negative impact on your entire repayment plan with the other credit providers.

Be warned by debt collectors

Unfortunately, certain debt collectors will use dishonest and illegal tactics in order to trick you into defaulting on your debt review payments in order to pay them instead.

Be aware as debt collectors may pretend that you are not under debt review or that they have terminated your debt review. They are by no means allowed to take this sort of action.

Therefore, if you are at all concerned or confused at any time whilst under debt review, it is vital that you contact ezDebt – we are one of the best debt review Cape Town companies.

You are able to move and work overseas, however, ezDebt insists that clients advise them beforehand. As long as clients continue to make monthly payments, they can stay on the debt repayment plan

The following steps map out the process involved with purchasing an item on credit, applying for a loan, or extending the credit limit on your store card and the actions taken by credit providers and credit bureaus.

The credit process differs according to the type of credit you wish you apply for.

The following steps map out the process involved with purchasing an item on credit, applying for a loan, or extending the credit limit on your store card and the actions taken by credit providers and credit bureaus.

Steps of the credit process

  1. A consumer will apply for credit from a credit provider.
  2. The credit provider will begin to process the consumer’s application, which will consist of sending an enquiry to various credit bureaus.
  3. The credit bureau will respond to the enquiry and will issue a report to the credit provider.
  4. The credit provider will assess the report and decide whether the application is risk-free and if it should be accepted or declined.
  5. In the event that the credit provider decides to grant the consumer credit, the consumer credit provider will be used in order to determine the interest rate the consume qualifies for and the deposit that needs to be put down in order to borrow the credit, if any.
  6. The credit provider will notify the consumer of the terms of business. If the credit provider declines the consumer’s application they may imply that the credit bureau advised not to take on the agreement, instead of stating the real reason which may be that the credit provider considered the consumer as a bad risk candidate. However, another credit provider may think differently and grant the consumer the credit they need.
  7. The Ombud will ensure that both the credit provides and the consumers play fair.

For more assistance with the credit process or any questions with regards to sorting out your financial situation, specifically solving your debt contact ezDebt

ezDebt operates nationwide, telephonically or online. However, you can visit us at our Cape Town offices. For more details click here

We operate nationwide, from a central office in Parow as common practice, as all banks operate from central offices. Operating from one place helps ezDebt better control business processes and develops them when the need arises.

However, ezDebt have attorneys in every jurisdiction of South Africa. Thus, there is no need for ezDebt to meet with clients in person and all that is needed is the client’s documentation, which we will be used to liaise directly with the banks. Contact us for a quality debt review Cape Town company.

Debt review, Administration and Sequestration are viable debt solutions, however, Debt Review is the only option offered by ezDebt to South African consumers struggling to make their debt repayments are faced with financial difficulty.

Debt review, Administration and Sequestration are viable debt solutions, offered by ezDebt to South African consumers struggling to make their debt repayments are faced with financial difficulty. All debt solutions are implemented through ezDebt systematic business processes, however, they have several differentiating factors.

Administration:

Administration is a debt solution implemented by ezDebt whereby the client’s current debt instalments are reduced and the credit providers receive a debt repayment once every three months. It is a legal process whereby the debt repayment terms are extended, but the downfall lies with the fact that the process is lengthy and takes much longer than debt counselling.

  • The terms of the repayments are extended indefinitely
  • Payments are only distributed every 3 months (interest adds up)
  • Is only applicable for debts that total less than R50 000
  • The fees are 12.5% + VAT + distribution costs per month
  • Clients payment often becomes a salary deduction, so your employers will find out

Sequestration:

Sequestration is another debt solution but is not offered by ezDebt. The process entails selling an individual’s current assets in order to pay off or lessen their current debt. In addition to this, the court will appoint someone to manage the client’s money and thus, it is an expensive process.

  • Clients are forced to sell all their personal assets eg. home, car, furniture, valuables.
  • The process will cost clients at least R20 000 in legal fees
  • Sequestration is not an option unless it is in the credit providers’ best interests, thus the client needs to offer at least 15% of what they owe
  • Rehabilitation is only possible after a period of five years.

Debt Review:

Debt review is a debt management solution implemented in order to assist South African consumers with solving their debt problems. The process of debt review will ensure that the client’s debt repayment plan is extended and their current interest rates are reduced, as a professional ezDebt financial consultant will negotiate with the client’s credit providers. The following information sums up the debt review process:

  • ezDebt will restructure your debt after assessing your financial situation
  • ezDebt will negotiate your debt repayments with credit providers
  • Debt repayments are consolidated into one affordable monthly repayment, paid to an NCR regulated payment distribution agency
  • Debt repayment terms are extended
  • Once debt repayments have been made, credit bureaus will be notified and credit records will be adjusted.
  • Free up money for your disposable use

Debt review, administration and sequestration are all solutions targeted at solving the debt problems South African consumers currently face.

You must notify ezDebt immediately, by calling 021 180 4554. The documents may be an S129 letter informing the client that legal action has started, or a summons has been submitted.

ezDebt expert debt consultants will be able to assist you in taking the right course of action.The documents may be a S129 letter informing the client that legal action has started, or a summons has been submitted.Either way, credit providers cannot start legal action if the client has applied for debt review before they send the S129 letter.

ezDebt suggests that clients advise the credit providers that they have applied for debt review in terms of section 86 of the National Credit Act. If the credit providers ask for proof, clients will be able to show them their ezDebt receipt.

If the credit providers ask for proof, you will be able to show them the ezDebt receipt. Clients should also request that the credit providers contact ezDebt. If the credit providers do not desist in this practice, please send a complaint through to www.ncr.org.za.

On many occasions, credit providers sell their books of debt and thus, clients can be harassed by another debt collector. Debt collectors still have to follow the national credit act, therefore allowing clients the right to threaten to report them.

DEBT REVIEW

Our Happy Clients

Rated 4.5 out of 5
I have the most refreshing experiences dealing with the Receptionist at ezDebt Solutions. She has the most polite telephone voice. She bares extensive knowledge of all departments and always assists without an escalation when required. Thank you Ncebakazi for making my experience as a client of ezDebt pleasurable in these trying financial times.
Louis T
Rated 4.5 out of 5

ezDebt helped me breathe when I found myself drowning in financial debt. Aaqela is a consultant who exercises empathy towards her clients. Debt review has been the best decision I have made this year. Thank you so much Aaqela, I am grateful for your personal touch.

Andile M
Rated 5 out of 5

The Debt Counsellor at ezDebt negotiated so well with the companies I owed money to. To go under Debt counselling has honestly been the best decision I have made this year. Thank you so much ezDebt

 
George A
Debt Relief

We Follow 3 Simple Steps To Financial Security

01.
Give us a call to get free from debt

Tell our expert debt counsellors how we can assist you today, or request a free callback on the button below.

02.
We find the best debt review solution

Not every client is the same. We look at the best debt review solution to protect your assets and living expenses.

03.
Keep the cash in your pocket (not your creditor’s!)

We keep your creditors happy and you get extra cash in your pocket each month.

Debt Support

Struggling With Too Much Debt?

After over 10 years in business, we have helped 1000s of clients alleviate their debt worries. You can see from our Hellopeter reviews that we can help cut your overall debt, like we have done for many before you. Only certified debt counsellors are used. See below for an example of how we can save you money EVERY month with our debt reviews solutions South Africa.

SEE THE DEBT REVIEW SA PROCESS

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